How does it work?
To give, send a text to (239)-208-0550 with the amount you want to give as the text message itself, such as 25, 50, or 100, in order to give $25.00, $50.00, or $100.00 respectively.
- For example, to give $25 to Living Word Family Church, text “25” to (239)-208-0550.
You can also give to a specific fund by typing the name of the fund after your giving amount.
- For example, to give $50 to the general fund, text “50 general fund” and your gift will be processed.
If this is the first time you text a gift, you will receive a text back with a link to a web page for a one-time registration. Open the link, fill in your name, address, and debit or credit card information and you are done! When registration is complete, you will receive a receipt for the $10 gift via text message.
Anytime you want to give after your initial registration, all you have to do is send a text message. Your card will automatically be deducted, and you will receive a receipt via text message.
Are the keywords important or can I just text anything? The keywords are important since they indicate where the donation or payments are going.
Which kind of debit or credit card can I use? Visa and MasterCard are accepted
Is the amount added to the phone bill? No, the amount is not added to your phone bill, but is deducted from your debit or credit card.
How secure is this? This solution is PCI Security Certified, and there is no data whatsoever stored on your phone. PCI is the industry security standard for credit and debit card statements and includes a rigorous periodic security testing and audit of the entire system. For more information, see the following links: https://www.pcisecuritystandards.org/security_standards/index.php http://en.wikipedia.org/wiki/PCI_DSS
What is the maximum amount I can give? You can give any amount you want. The maximum limit depends on how much your bank will allow you to put on your card.
Will I be charged per text message? The cost of sending and receiving the text message is determined by your cell phone provider. It normally is the same as sending a text message to your friend.
What are the requirements? The system works with any mobile phone with SMS or texting ability. You do need to have a phone plan that allows texting. Also, Premium SMS or shortcode numbers must not be blocked on your plan. To be able to do the initial registration on your phone, you will need to have internet access on your phone. If your phone can do text messaging but does not have internet access, you can still use your phone to give, but the initial registration needs to be done on a web browser, either on a personal computer or on another device with a browser. There is no software and no app that needs to be installed on your phone and there is no need to download software to the user’s mobile phone. All you need is a normal mobile phone and the ability to send a text message.
Do I need a smartphone? Any phone that capable of using text messages can be used. In order to register the first time, you must have a web browser, either on your phone, or you can register the first time on your computer.
Is the donation tax deductible? As with all donations to Living Word Family Church, donations are deductible as allowed by IRS 501(c) 3 rules.
What kind of receipt will I receive? You will receive a receipt via text message. At the end of the year, your donations will be included on the tax receipt letter for the year.
Does it work internationally? At this point, the system works for US subscribers only. If you have a US number and you are abroad – your text should go through just fine, depending on your cell phone’s provider’s terms and policies.
Once I have donated, can I undo it? Donations are not refundable, but if you made a mistake by texting the wrong amount and need to undo the donation, call the church office at (239) 348-7400 where we are more than willing to help.
How can I unregister on unsubscribe? Simply by texting STOP to (239)-208-0550. You will then receive an acknowledgment that you have unregistered.
Can I send prayer requests or other inquiries through this system? No. This is an automated system designed for donations only.